Why didn’t my jump starter start my vehicle?
There could be a number of reasons why the jump starter did not start your vehicle. Check the following:
- Ensure the jump starter battery is fully charged (refer to the Battery Status Indicator).
- Ensure you have followed the correct operating procedure (refer to the Jump Starter Instructions).
- Ensure the vehicle operates on 12V DC.
- Ensure the vehicle being jump started is within the specified engine size of the jump starter:
- IS920C: up to most 6.0L petrol vehicles
- IS1220C: up to most 7.0L petrol vehicles and 4.5L diesel vehicles
Can I leave my jump starter connected to the car after it has started?
Yes. The jump starter uses Rapid Recharge Technology (RRT), which can rapidly recover charge from the vehicle’s alternator. Leaving the clamps connected for at least 40 seconds after starting will recharge the jump starter to 100% of its original charge status. Once fully charged, RRT will shut off and you can disconnect the black clamp first, then the red clamp.
How often should I charge my jump starter?
The jump starter uses lithium technology, which self-discharges very slowly. To ensure it is ready for emergency use, it should be charged at least once per year.
Can I charge the jump starter and use the USB output at the same time?
Yes, the USB output can be used while charging via the USB input. However, the USB output is disabled when the jump starter is charging using Rapid Recharge Technology (RRT).
What is peak amps?
Peak amps is the maximum current the battery in the jump starter can produce.
What is clamp power?
Clamp power is the maximum current available at the clamps to start the vehicle.
Why isn’t my jump starter charging?
The jump starter will not charge or perform Rapid Recharge if the temperature exceeds 45°C. Rapid Recharge will also not work if the vehicle alternator voltage is above 14.6V or if the alternator is faulty.