IQR040 IQMR4 FAQ Troubleshooting Guide

IQR040 IQMR4 FAQ Troubleshooting Guide


IQR040 and IQMR4 Smart Relays

FAQ and Troubleshooting Guide


Important: IQR040 and IQMR4 Smart Relays are not standalone relays. They must be connected to a compatible INTELLI-IQ controller. Update the IQ controller firmware before connecting the relay.


Quick summary

The IQR040 is a single-channel smart relay for higher-current applications. The IQMR4 is a four-channel smart relay for controlling multiple accessories. Both communicate through LIN Bus 2.1 and are controlled through a compatible INTELLI-IQ system, IQD2 display, and the PROJECTA IQ App.

Contents

  • Quick summary
  • FAQ - IQR040 and IQMR4 Smart Relays
  • Troubleshooting Guide




FAQ - IQR040 and IQMR4 Smart Relays

1. What are the IQR040 and IQMR4 Smart Relays?

The IQR040 and IQMR4 are Projecta INTELLI-IQ Smart Relays used to control accessories through a compatible INTELLI-IQ system.

The IQR040 is a single-channel smart relay designed for higher-current applications. The IQMR4 is a four-channel smart relay designed to control multiple lower-current accessories.

2. Can I use the IQR040 or IQMR4 as a standalone relay?

No. The IQR040 and IQMR4 are not standalone relays. They must be connected to a compatible INTELLI-IQ controller, such as an IQD2 system.

3. What must be done before connecting the Smart Relay?

Before connecting the IQR040 or IQMR4, update the IQ controller firmware using the PROJECTA IQ App.

The IQD2 firmware must be updated to version 1.1.X or later before the Smart Relay is connected. Connecting the relay before updating the controller firmware may cause the system to freeze.

4. What is the correct firmware update order?

  1. Open the PROJECTA IQ App.
  2. Connect to the IQ controller, such as the IQD2.
  3. Update the IQ controller firmware to version 1.1.X or later.
  4. Connect and wire the IQR040 or IQMR4 Smart Relay.
  5. Power on the system.
  6. Press the IQ RESET button on the IQD2.
  7. Confirm the relay appears on the IQD2 and in the app.
  8. Update the Smart Relay firmware through the PROJECTA IQ App.
  9. Test each relay or channel by switching it on and off.

5. Why is my Smart Relay not showing on the IQD2 or in the app?

The most common causes are:

  • IQ controller firmware has not been updated.
  • IQD2 has not been reset after installation.
  • Relay firmware has not been updated.
  • Wiring or LIN communication issue.

Update the IQ controller first, reconnect the relay, press IQ RESET, then update the relay firmware in the app.

6. What is the difference between IQR040 and IQMR4?

Feature

IQR040

IQMR4

Relay type

Single-channel smart relay

Four-channel smart relay

Voltage range

9-32V

9-16V

Maximum output current

40A at 12V / 15A at 24V

10A per channel / 30A total

Communication

LIN Bus 2.1

LIN Bus 2.1

VSR mode

Yes - 12V only

No

Driving Light mode

Yes

No

Brightness control

No

Yes - in Lighting mode

IP rating

IP68 / IP69K

IP20


7. What modes are available?

  • Switch Mode - general accessory on/off control.
  • Lighting Mode - lighting control with flash pattern options.
  • Driving Light Mode - IQR040 only.
  • VSR Mode - IQR040 only, 12V systems only.
  • Schedule Program - timed on/off control.
  • Off Delay - keeps the accessory on for a set time after switching off.
  • Linked Switch Mode - IQMR4 only.

8. What is VSR mode?

VSR mode turns the IQR040 into a Voltage Sensitive Relay for 12V systems.

The relay turns on when voltage rises above the cut-in voltage and turns off when voltage drops below the cut-off voltage.

VSR mode is only available on the IQR040 and only for 12V operation.

9. Why can I not see VSR mode?

VSR mode will not appear if:

  • The relay is not an IQR040.
  • The system is not set to 12V.
  • The relay firmware or controller firmware is not updated.

10. What is Driving Light mode?

Driving Light mode is available only on the IQR040. It allows the relay to be used for driving light applications with a high or low trigger input.

The IQMR4 does not support Driving Light mode.

11. What is Linked Switch mode on the IQMR4?

Linked Switch mode allows two IQMR4 channels to be linked so that only one channel can be active at a time.

  • Channel 1 links with Channel 2.
  • Channel 3 links with Channel 4.

Example: If Channel 2 is already on, turning Channel 1 on will automatically turn Channel 2 off.

Common uses include dual-colour lights, spotlight/floodlight switching, or accessories that should not operate at the same time.

12. Can I adjust brightness?

Brightness adjustment is available only on the IQMR4 when the channel is set to Lighting Mode.

Brightness can be adjusted from 10% to 100%. In Apple CarPlay and Android Auto, brightness can be adjusted in 10% steps.

13. Can I use the relays through Apple CarPlay or Android Auto?

Yes, basic operation may be available through Apple CarPlay and Android Auto on supported IQ systems.

Supported functions may include:

  • Viewing connected Smart Relays.
  • Turning channels on and off.
  • Viewing basic settings.
  • Adjusting brightness where supported.
  • Cycling through flash patterns where supported.

For advanced setup, use the PROJECTA IQ App on a mobile device.

14. Can the relay run on a schedule?

Yes. Schedule Program mode allows the relay or channel to turn on and off at selected times and days.

The IQR040 supports up to 4 schedule events. The IQMR4 supports one schedule event per channel. Events cannot overlap.

15. What is Off Delay mode?

Off Delay keeps the connected device on for a selected time after the relay or channel is turned off.

The delay can be set from 1 minute to 3 hours and 59 minutes.

Troubleshooting Guide

First check: Confirm the IQ controller firmware is version 1.1.X or later, the relay firmware has been updated through the PROJECTA IQ App, the IQD2 has been reset using the IQ RESET button, wiring and LIN connections are secure, and the connected accessory does not exceed the relay rating.


Issue

Likely cause

What to check / resolution

Smart Relay not showing on IQD2 or app

Controller firmware not updated, IQD2 not reset, relay firmware not updated, or wiring / LIN communication issue.

Disconnect the relay. Update the IQ controller firmware to version 1.1.X or later. Reconnect the relay, power on the system, press IQ RESET, then update the relay firmware through the PROJECTA IQ App.

System freezes after connecting relay

Relay was connected before the IQ controller firmware was updated.

Remove the relay. Update the IQ controller firmware using the PROJECTA IQ App. Reconnect the relay, reset IQD2, then update relay firmware.

Relay turns off automatically

Low voltage, overvoltage, overcurrent, over-temperature, or short-circuit protection may have activated.

Check system voltage, accessory current draw, wiring, fuse protection and cable sizing. Allow the unit to cool if required. Correct the fault before switching the relay back on.

Voltage or current reading is red

The reading is outside the configured limit.

Check battery voltage, low-voltage setting, over-voltage setting, connected load, wiring condition, loose connections, undersized cable, or possible short circuit. Adjust settings only if suitable for the accessory.

VSR mode not available

VSR mode is only supported by IQR040 and only for 12V operation.

Confirm the relay is IQR040. Confirm the system is set to 12V. Open relay settings, select VSR mode, then set cut-in and cut-off voltages.

Driving Light mode not available

Driving Light mode is only supported by IQR040.

Use IQR040 for driving light applications. IQMR4 does not support Driving Light mode.

Brightness control not available

Brightness control is only available on IQMR4 when the channel is set to Lighting mode.

Confirm the relay is IQMR4. Set the channel mode to Lighting, then return to the dashboard and adjust the brightness slider.

Schedule Program not working

Schedule was not saved, events overlap, incorrect start/end times were entered, wrong days were selected, or LIN communication was interrupted.

Open schedule settings, check times and days, remove overlaps, then tap Save. Enable Prioritise Schedule if the schedule must continue when LIN communication is lost.

CarPlay or Android Auto shows limited settings

This is normal. Vehicle display systems only support basic functions.

Use the PROJECTA IQ App on a mobile device for advanced configuration.

Relay detects a fault after the accessory turns on

Load may exceed relay rating or wiring may be unsuitable.

Check accessory current draw, accessory type, fuse rating, cable size and relay configuration. Confirm the load is within product limits.

IQMR4 channel turns off another channel

Linked Switch mode may be enabled.

Check if Channel 1 is linked with Channel 2, or Channel 3 is linked with Channel 4. Disable Linked Switch mode if independent operation is required.



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